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The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

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05-06-2025 10:50 AM
YasnaiaMassie
Occasional Contributor

Please see attached doc for better understanding.

I using ArcGIS Enterprise 10.9 for publishing survey, and Survey123 Connect 3.22.

And all my images/file extensions  are lower case.

Thank you

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19 Replies
Neal_t_k
Frequent Contributor

No need to worry about the about the versioning, it appears to only be affecting version 3.22.  as far as enlarging I am afraid I am out of ideas.

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YasnaiaMassie
Occasional Contributor

Thank you

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DougBrowning
MVP Esteemed Contributor

If it helps I have been using groups for help images that works pretty good. Can collapse or expand.

 

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YasnaiaMassie
Occasional Contributor

I've been reading some posts and looks like some users have similar problem.
Anyway, can you give me an example of what are you saying ; "I have been using groups for help images..."
Are you saying to do a begin group/end group with images??

My goal is having a  thumbnail of the image or a small size that can be expanded.
Thank you

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DougBrowning
MVP Esteemed Contributor

Sorry I meant to add a gif but all our files are moving and could not get to it.  Here is a new one.

Samplehelpgroup.gif

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YasnaiaMassie
Occasional Contributor

Thank you Doug.
I've opened  this .gif file in photoshop, but not all the layers came up 😞

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DougBrowning
MVP Esteemed Contributor

? it just plays right there in the browser

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YasnaiaMassie
Occasional Contributor

Doug,

Could you answer me a question? I know is off topic, but anyway…

How can one of my coworkers modify any of my survey form when I take vacation?

Survey123 saves its files to the user ‘c’ drive, and publish the form to the user account Enterprise or ArcGIS online.
Any suggestion??

Thank you

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DougBrowning
MVP Esteemed Contributor

You can't.  It is a big limitation.  You have to fully change owners which is a process you do not want to do unless it is a one time thing.

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YasnaiaMassie
Occasional Contributor

Bummer! 

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