Survey123 Web Designer - Set Rules Problem

04-08-2020 12:00 PM
New Contributor


We have published a survey using the web designer that is helping us track COVID-19 reports. We have several rules set so that at the end of the survey, it shows "what's next" directions based on the submitters' answers. However, when we open the survey, it shows all three messages grayed out instead of hidden, and then when questions are answered it shows the appropriate message in black, but the others still grayed out. Has anyone else experienced this or know how to fix it? Attached is a screenshot showing all three messages grayed out (this is before any questions are answered). 

Thank you,


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Esri Esteemed Contributor

Hi Hilary,

We are aware of the issue regarding the hidden notes displaying- this can be worked around by downloading and republishing the form in Survey123 Connect.  We plan to address this in an incremental update to the website later this week.