Curious if anyone else is experiencing this:
I have been working with support for a while now to track down an intermittent report generation issue where reports only had a ~50% chance of success. That is, some would work, and some wouldn't. The issue appears at random and lasts anywhere from a few minutes to a couple hours. Then it resolves itself and everything is fine for maybe 2-3 weeks.
This current issue seems more like nothing is working, so may be a different issue.
EDIT: One report squeezed through, so it doesn't seem like a total outage. For the issue I experienced in the past, the reports that worked were generated in a "normal" amount of time (typically a few seconds), whereas this report took an abnormally long time to generate. This current issue may still be separate from the other annoyingly allusive issue I've been tracking to date.
I will add an important note. If you are experiencing an issue like this and want Esri Support's help, please do a HAR capture of network traffic.
If you don't know how to do that, essentially:
- Press "F12" to open dev tools
- Go to the "Network" tab
- Wait for network traffic to be captured
- After a sufficient amount of time (varies depending on what you are capturing. E.g., For an error like this, I am letting mine rune for ~20 minutes as things take a while to timeout), right-click in the network traffic area > click "Save as HAR"
In my case, this issue was resolved yesterday around 14:05 MT (based on the final 'Flow Fail' email):
In the (very recent) past when I've experienced this issue, there appears to be nothing similar.
- The issue is not related to my environment, and as such ignores my Power Automate flow's configuration (e.g., some flows use the new connectors, and some flows pre-date the new connectors and use custom connectors plus HTTP calls)
- Both very small/simple forms as well as very large/complex form are equally affected.
- Some have a web map. Some don't.
The issue can last anywhere from 30 minutes to a few hours. Based on the volume of throughput I see, those longer ones can result in business tasks taking until the following day (I process around 600 submissions per day).
Good idea on the Beta Site. Next time this happens (though I hope it doesn't), I will try that. I did capture a HAR file of this issue yesterday, and have sent that off for analysis though.
@ZhifangWang It appears that the fix did not resolve everything. The issue is affecting our forms and significantly impacting our Power Automate flows. Today, we experienced intermittent downtime. Sometimes it works, but it often fails again. Please prioritize this fix as we generate over 200 reports daily, and this has a substantial impact on our operations. Thanks.
