Survey123 Mesa 3 Windows 10 Menu Problem

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09-09-2020 06:04 AM
DeonLengton
Esri Contributor

Version information:

Windows 10  Version 2004 OS Build 19041.264

Survey123 Version 3.10.323

Issue: Survey123 installs correctly. Survey123 logs in correctly but the user is NOT able to click on the menu icon on the top right of the screen as indicated below:

When clicking on the Menu button nothing happens.

Without being able to access the Menu button the user is unable to:

- Sign out

- Download Surveys

- Access the Settings of Survey123 as shown below:

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1 Reply
JamesTedrick
Esri Esteemed Contributor

Hi Deon,

This sounds very similar to BUG-000132152, which has been reported on a Mesa 2.  The issue is being looked at; if you want to add your case to the Esri BUG, we will be able to reach out once a fix is available for testing.

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