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Survey123 Host Unreachable (login error)

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04-02-2024 03:34 PM
KatleyaDelaCruz
New Contributor

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Has anyone encountered this error on Survey123 apps? 

1 Reply
ChristopherCounsell
MVP Regular Contributor

It's a generic error indicating the device can't reach the target ArcGIS Enterprise URL.

Is your ArcGIS Enterprise up and running? Can you reach that URL on a browser on the device?

What version of ArcGIS Enterprise are you running?

What version of the Survey123 field app?

What happens if you click 'use external browser for sign in'? It's possibly a firewall/authentication issue.

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