Survey123 Error - Cannot read property type of undefined

1097
3
07-07-2020 09:56 AM
RichardHammond
New Contributor II

Hello,

Recently my Survey123 form will not successfully submit surveys using the browser tool. Upon submission I get a "Cannot read property 'type' of undefined" error. The surveys work fine using the Survey123 app. Does anybody have any recommendations for how to fix this?

Thanks,

Rich

Tags (1)
3 Replies
RichardHammond
New Contributor II

I've been playing around with my survey and have narrowed this error down to the signature box. When I remove the signature, the form submits successfully. I know that a new update was applied to the Survey123 web site on July 3, is this a bug with the new release? I never had an issue with this prior to that.

0 Kudos
GusmilanPratiantono
New Contributor

Hi Richard,

I encounter the same problem recently. In my case, it was because of the page label is empty/undefined. My Survey consist of 4 pages and none of the page label is written. After i fill the page label, my survey works just fine. Therefore, i think this could be because one or more labels is empty.

I hope this helps.

Regards,

Gusmilan

0 Kudos
RichardHammond
New Contributor II

That worked like a charm. Thank you so much for the help!

0 Kudos