Survey123 Connect update creating issues with web form

[ChandraLala]

Hi everyone, I was able to view my survey on the web perfectly fine before the recent update. After the update to Survey123 Connect (I am now using version 3.25.27), I receive an error message saying  "This survey cannot be opened in the web app. Please contact the survey owner to republish the survey with 'Create web form' enabled. Error: Missing .webform file." I can see in the survey files that a webform has definitely been created. I have tried republishing my survey and completely deleting it and publishing it as a new survey, and neither have fixed the problem.

I have experimented by removing certain parts of my XLSFormat table  to see if this fixes things. Removing certain questions and sections does fix the problem and allows for my survey to be viewed on the web, however this is not ideal because I need all sections and questions to be included. Please let me know if anyone else has experienced this and any possible workarounds.

EDIT: I previously thought this was an issue having to do with the update, though I was able to access an older version of Survey123 Connect and still experienced the same issues..

[GabrielaReyes · Accepted solution]

Hi @JodyZhengLiu, the hotfix resolved the .webform errors for the complex surveys and multiple language translation surveys. Thank you!

We are still running into issues with the pulldata() not working as an embedded survey in experience builder and hidden fields with inputMask causing submission errors. I had created a separate post for the inputMask issue yesterday.

Appreciate your help and quick response!

[JodyZhengLiu]

Thank you for confirming the fix for the web form publishing issue. Regarding the inputMask issue, my colleague Ruth will follow up with you in the other post.

[MarlenaIsley3]

Survey123Connect_x64_3_21_62  https://drive.google.com/file/d/1mYfXyCLruzLI-cG_mgJcQFW_yULc5f7f/view?usp=sharing 

[JodyZhengLiu]

Hi @ChandraLala , we have deployed a hotfix for this issue. Could you please test it again on your end and let us know if it’s resolved?

[jeffhyderBRVA]

@JodyZhengLiu good news, good news, I am happy to report I was successful and republishing my survey this morning and currently everything is working correctly with this version 3.25.27. Bravo, ESRI and thank you.

[JodyZhengLiu]

Awesome, thanks for the update! Glad to see it's working.

[Theisen]

This has also corrupted one of my most important surveys. I deleted all empty rows (not containing questions) and am now at 75 rows, still not working. I have also tried creating a new survey from the same .xlsx, same problem. I also tried creating a new blank survey and copied all the cells into the new blank .xlsx, same problem. It is definitely tied to the .Webform file as I get the same issues as others in this chain. 

[JodyZhengLiu]

@Theisen we have deployed a hotfix for this issue. Could you please test it again on your end and let us know if it’s resolved?

[Ian-Horn]

Not resolved.

[LauraWaddle_-_FS]

@JodyZhengLiu Thank you SO much for the hotfix! The same thing happened to a survey that I had been working on for weeks. Just published it this morning after seeing your note about the hotfix and it works again - thank you!!!