Survey 123 form not loading correctly in browser

[HelenDivilly]

Hello,

I have a designed a form in Survey 123 Connect Version 3.3.51 and have uploaded to Survey 123. If I complete the form in the Survey 123 app everything works fine. However the survey is not loading correctly in a browser (Chrome). I get the following error:

Error: Initializing form.... 

TypeError: e split is not a function

If I close the error box the form appears but questions with relevancy conditions are not appearing correctly, for example question  9/10.

I have attached the survey, and would appreciate greatly any tips or advice,

Thank you!

[KassandraRodriguez]

Maybe remove the space in the front here

[HelenDivilly]

Thanks, but unfortunately that did not resolve the issue!

[Anonymous User]

Hi Helen,

Having a quick look at your xslx form, I think you are using the constraint column incorrectly. By the looks of it you should be using an input mask if you want only allow 7 digits or 11 digits to be entered: https://doc.arcgis.com/en/survey123/desktop/create-surveys/esricustomcolumns.htm#ESRI_SECTION1_2D9AA...

Otherwise if you don't want to use input masks, in the constraint column use a string length expression to ensure the length matches the value you want. Just putting the number in there does not work the way you are expecting and is likely what is causing the error on load on web app. https://doc.arcgis.com/en/survey123/desktop/create-surveys/xlsformformulas.htm#ESRI_SECTION1_276FB77...

Phil.

[HelenDivilly]

Thanks Philip!