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Survey 123 connect Crashing on Start up (problem is Qt5Qml.dll)

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06-04-2024 12:35 AM
JapanGold
New Contributor

Hello,

Survey 123 connect keeps crashing on start up (windows 11), was working fine before. I tried reinstalling multiple times but nothing works. Below is the event crash log:

Faulting application name: Survey123Connect.exe, version: 3.19.116.0, time stamp: 0x65ea6746
Faulting module name: Qt5Qml.dll, version: 5.15.6.0, time stamp: 0x6124a525
Exception code: 0xc0000005
Fault offset: 0x000000000000fc82
Faulting process id: 0x0x6350
Faulting application start time: 0x0x1DAB65059B0CDE5
Faulting application path: C:\Program Files\WindowsApps\Esri.Survey123ConnectforArcGIS_3.19.116.0_x64__eytg3kh68c6a8\VFS\Profile\Applications\ArcGIS\Survey123Connect\Survey123Connect.exe
Faulting module path: C:\Program Files\WindowsApps\Esri.Survey123ConnectforArcGIS_3.19.116.0_x64__eytg3kh68c6a8\VFS\Profile\Applications\ArcGIS\Survey123Connect\Qt5Qml.dll
Report Id: 09b00093-bf28-4485-8f85-59595d565d1e
Faulting package full name: Esri.Survey123ConnectforArcGIS_3.19.116.0_x64__eytg3kh68c6a8
Faulting package-relative application ID: SURVEYOneTwoThreeCONNECT

Any idea how to fix this issue? 

Thanks

 

 

 

 

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