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Signature image is getting clipped

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05-03-2017 08:26 AM
JamieKelly1
Occasional Contributor

Not sure if this suddenly started happening at version 2.0.xxx of Survey 123, but I've just noticed that signature images are clipped in the submitted data.  Attached is a copy of one of MY signatures from the ArcGIS Online feature service.

Has there been a change to signatures?

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11 Replies
ChristopherBowles
New Contributor III

Hi Jonathan - We are using v. 2.3.29 of Survey123 and v. 2.5.44 for SurveyConnect.  For field collection, we are using iOS devices (iPad Pro and iPhones). 

If a signature is collected and then the survey saved "Save this survey in Drafts", the signature image is shifted/zoomed in to the left of the original signature when the survey is reloaded from drafts.  See attached photographs for the differences between the two.  

Thanks,

Chris

Initial Signature:

Initial signature

"Saved" signature:

Saved signature

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JohnathanHasthorpe
Esri Regular Contributor

Hi Christopher - please update to the latest version of the native app (2.5) in order to access the fix.

Thanks

John