Setting to prevent iPad from sleeping when running Survey123?

05-24-2022 10:00 AM
Occasional Contributor

Does anyone know if there is a setting within Survey123 that can prevent an iPad from sleeping while the user is working on a survey?  Due to security policies, we can only specify a max of 5 minutes for the auto-lock setting. This is problematic for field crews who spend all day working on a survey and may have lots of periods of walking. Whenever the device sleeps, Survey123 restarts, which is a pain. The user might accidentally click the discard button in the "Recover Survey" dialog that appears, and there is no confirmation. We're afraid of data loss. Also, it takes a long time for the survey to load and for the user to get back to where they were before the device went to sleep. Is there a way to manage this in Survey123, to keep the device from auto-locking? 



1 Reply
Frequent Contributor III

That is an iPad or iPhone setting.

go to settings

Search for 

Display and Brightness

Adjust Auto Lock to your desired setting.