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Setting to prevent iPad from sleeping when running Survey123?

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05-24-2022 10:00 AM
Strahanjen
Occasional Contributor II

Does anyone know if there is a setting within Survey123 that can prevent an iPad from sleeping while the user is working on a survey?  Due to security policies, we can only specify a max of 5 minutes for the auto-lock setting. This is problematic for field crews who spend all day working on a survey and may have lots of periods of walking. Whenever the device sleeps, Survey123 restarts, which is a pain. The user might accidentally click the discard button in the "Recover Survey" dialog that appears, and there is no confirmation. We're afraid of data loss. Also, it takes a long time for the survey to load and for the user to get back to where they were before the device went to sleep. Is there a way to manage this in Survey123, to keep the device from auto-locking? 

 

 

2 Replies
RobertBorchert
Frequent Contributor III

That is an iPad or iPhone setting.

go to settings

Search for 

Display and Brightness

Adjust Auto Lock to your desired setting.

 

GuphyGustafson
New Contributor

This is not available due to security policies, as the OP stated.

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