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Send and email from survey123, but only for specific questions, not every time a survey is completed, more as a follow up question relating to something discovered during the inspection.

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03-12-2018 04:55 PM
CraigClouet
New Contributor III

During an inspection, if the field worker finds something that needs attention, they can send out an email to someone to follow up on.

example; this trap is broken, can you come out to replace it? Comment field does not get checked by headquarters or flagged for the question to reach staff.

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2 Replies
by Anonymous User
Not applicable

Hi Craig,

Yes, this is possible using Webhooks and configuring the email to be sent only when certain conditions are met (specific answers to questions or priority greater than 3 for example). We are currently working on implementing Webhooks and have this new feature available for testing in our beta releases via the Early Adopter Community.

Ismael recently wrote a blog post on this topic: https://community.esri.com/groups/survey123/blog/2018/03/05/sneak-peek-survey123-and-webhooks-integr... 

Alterntively, Ismael also wrote a blog post on using python to send email notifications, which I am sure you could modify to only send when certain conditions are met: https://community.esri.com/groups/survey123/blog/2018/01/22/a-simple-e-mail-notification-system-for-... 

Hope this helps.

Phil.

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SMauri
by
Occasional Contributor III

You can also make a simple link in a note question and make visible this one only when "trap is broken" as you wrote.

Where URL is a concatenation of different things like

  1. "mailto:yourcontact@yourdomain.com"
  2. subject
  3. some predefined tex

And you have to follow some rules (Google search: send email url link). Otherwise you can use this Excel template (Send_Email_Test.xlsx )

made available from mbrueningesi in his question: Not your standard "Note" question; email link 

Cheers

Stefano