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"No Surveys" using Survey123 web site with ArcGIS Enterprise 10.5.1

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12-20-2017 11:22 AM
TimothyMichael
by
Frequent Contributor
‎12-20-2017 11:22 AM

I have migrated surveys from ArcGIS Online to ArcGIS Enterprise, and opened the Survey123 web site to test viewing the results there.  I have the following:

  1. ArcGIS Enterprise 10.5.1
  2. Using PostgreSQL for the database and published services via portal/server - configured surveys to use an existing feature service for submissions
  3. Accessing the Survey123 web site via the URL https://survey123.arcgis.com/?portalUrl=https://<fqdn>//portal
  4. When I sign in as the user that owns the surveys, I can see results - everything appears to be working.
  5. When I sign in as another user:
    1. I see a 'No Surveys' message with the note 'No survey results have been shared with you'
    2. This user has a valid enterprise account and is able to view / submit survey records
    3. Survey form and feature layers have been shared with the user via a portal group
    4. I see the same message when I choose All Surveys, Surveys I Own, or Surveys Shared With Me

Following the instructions in the message to share survey results I attempted going to Collaborate > Analyze and get the message 'The feature is not available.  Hosted feature service views is not supported by your Portal for ArcGIS.'

Is there additional configuration needed to allow non-owners to view the survey results in the Survey123 web site?

Thanks,

Tim

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2 Replies
by Anonymous User
Not applicable
‎01-01-2018 06:26 PM

Hi Tim,

Could you please provide more information on how the original surveys were created (via Connect or Web and which version/timeframe) and then the steps of how you migrated the survey and feature service to Enterprise?

This information will help in troubleshooting this issue further.

Regards,

Phil.

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TimothyMichael
by
Frequent Contributor
‎01-02-2018 06:17 AM

Hi Phil, 

  • I'm not 100% sure when the surveys were originally created, but I would guess within the last year or so.  Also unsure of original creation method (Connect vs web)
  • For each survey, I downloaded the feature service data from ArcGIS Online as a file geodatabase.  The data was migrated into an enterprise geodatabase and feature layers were published to portal to correspond with each survey
  • Signed in to Survey123 Connect (using version 2.5.44) and downloaded copies of each survey
  • Updated each survey (field names, submission url, etc.) and published to portal
  • Shared Form and Feature Layer items with portal group.

Let me know if you need any more information.

Thanks!

Tim

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