pulldata("@property", 'deviceModel') only pulling "iPad"

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07-01-2022 12:34 PM
FayGlunt
New Contributor III

When using pulldata("@property", 'deviceModel'), it is working well for iPad Pro 10.5-inch's.  But for our iPad 8th Gen 10.2-inch (Wi-Fi/Cellular) users, it just says iPad.  Is there a way we can bring in that it is a 8th Gen.  We are on iOS 15.5.

1 Reply
ZacharySutherby
Esri Regular Contributor

Hello @FayGlunt

Please go ahead and reach out to Esri Technical Support to log a defect for this. This issue is due to the value returned by a backend library we are using to extract the information. It seems for some devices it's not pulling the full device information. 

Thank you,
Zach
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