More than one user on same login

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03-11-2020 11:35 AM
SMa
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New Contributor II

Can you have more than one user say 10 users on the same login filling out the same survey and submitting without issue on an enterprise in Survey123?

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BenTurrell
Occasional Contributor III

Hey Sherry Mattice‌,

From a technical side yes.

Ethically and licensing wise no.

Thanks,

Ben


If this answer was helpful please mark it as helpful. If this answer solved your question please mark it as the answer to help others who have the same question.

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ChelseaRozek
MVP Regular Contributor

As Derek Law‌ states here, https://community.esri.com/thread/200812-arcgis-online-user-name-login-limit :

"This is not permitted and is a violation of the software terms of use. A named user account cannot be shared and is meant for a single, explicit user."

This is the policy across the ArcGIS platform, so both ArcGIS Online and Portal/Enterprise.

BenTurrell
Occasional Contributor III

Hey Sherry Mattice‌,

From a technical side yes.

Ethically and licensing wise no.

Thanks,

Ben


If this answer was helpful please mark it as helpful. If this answer solved your question please mark it as the answer to help others who have the same question.

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ChelseaRozek
MVP Regular Contributor

Can you simultaneously sign in on 10 devices though? Derek said in the thread above that "you can only login simultaneously 3 times with the same account". Has that changed since a year ago, or is Enterprise not limited?

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DerekLaw
Esri Community Moderator

Hi Chelsea,

> ... "you can only login simultaneously 3 times with the same account". Has that changed since a year ago, or is Enterprise not limited?

Confirming this has not changed. A named user can only login simultaneously 3 times with the same account.

Hope this helps,

BenTurrell
Occasional Contributor III

Sherry Mattice

Glad my response helped out. Feel free to @ me in any future questions you have about this sort of thing. If I helped out could you please go to my profile and mark up my skills (https://community.esri.com/people/bturrellesriaustralia-com-au-esridist) or give me a follow!

Thanks,

Ben