Inconsistent data in repeats (survey vs excel export)

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10-19-2020 05:13 PM
JamesBailey
Occasional Contributor

Hi all

I have noticed in my survey the repeat only shows 4 people but when I export the data from the website into a spreadsheet there's 12 people (mostly triple repeats of those 4 people).

How could this happen? 

My only thought is there is a version of the survey that has all 4 people in it.  Someone opens the survey from the inbox without refreshing it, notices there are no people in the repeat, adds those 4 again and submits the survey (and have this process potentially happen again from another user or same user but different device)?

This would then show only 4 people in the survey (once refreshed) but the back end database would show 8-12 entries of the same 4 people?

Cheers

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1 Reply
JamesTedrick
Esri Esteemed Contributor

Hi James,

We would need to likely see the dataset in the feature layer and in the excel export to understand what is occurring. Could you open a support request with Esri Support?

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