Select to view content in your preferred language

Inboxed photo loading issue with March 23 update

265
1
04-08-2022 11:10 AM
AdriannaBarton
New Contributor III

We have begun utilizing the ability to have photos show on inboxed forms that was released earlier this year. With the recent march update, many of our users and our GIS team have begun experiencing a loading issue with the photos. It has been very inconsistent so far, sometimes loading and sometimes not. Has anyone else noticed this? The photo repeat tables do have query allowUpdates=true in the esri parameter field. itshows a little cloud/download icon but doesn't ever show, we've tried it on multiple wifi networks and devices. This is happening when a photo is taken during the survey and when one is uploaded.

0 Kudos
1 Reply
ZacharySutherby
Esri Regular Contributor

Hello @AdriannaBarton

Our 3.14 April release just went out today (3.14.255) is you check on the new version is the same behavior observed? 

If so would we be able to obtain a diagnostic log when the form loads to review on our end? 

Thank you,
Zach
0 Kudos