Why does my account give me this error?
Why can I not make a new survey?
Have you confirmed the requirements?
System requirements—Survey123 for ArcGIS | ArcGIS
Have you been able to create one before?
If not, try the exercises beginning with...
My computer meets the requirements. I was able to create a survey when I was a trial member.
so you are with an organization?
Hi Nicole,
Are you using ArcGIS Online or Enterprise (Portal)? And are you trying to create surveys using Connect or Web Designer?
You need to ensure you are a level 2 user to create surveys.
Phil.
I am a level 2 user with an organization and am using ArcGis Onine
Hi Nicole,
So where do you see the error message you describe above, can you send a screenshot?
Phil.
Hi Nicole,
I see you are logged in with a gmail account? Do you have a paid ArcGIS Online subscription?
Phil.