I have a complex survey, with a number of different question types. I began it in survey123 web builder, and then edited it in Survey123 connect.
Since then the final questions have stopped publishing to the survey.
Please advise what i can do.
Thanks
Hi Andrea,
Can you please attach a copy of your survey xlsx file so we can take a closer look?
Phil.
Thankyou,
Thankyou, bizzarely, it has rectified itself. On another note, is it a standard glitch for the web form processing to slow down to a snail speed as the survey gets bigger (i.e. more questions).
Regards
Andrea
Hi Andrea,
Great it fixed itself. As for the speed of the web form, how many questions do you have, are you using external choice lists or large choice lists, and do you have a lot of calculations, pulldata expressions etc?
Also, what browser are you using, we have seen different performance across different browsers such as IE11 vs Chrome vs Safari vs Firefox?
Phil.
Hi there, Using chrome. 100+ questions, with a combination of drop downs, and large choice list, there are a few pull data expressions (assuming that means conditional questions).
Cheers
Andrea
Ok, that does make some sense then, the more questions you try to load and especially the larger the choice lists you have, the longer it can take to load.
Are you able to share your xlsx form and any csv files in media folder that are used for the survey, so we can take a closer look?
Phil.