HTML Formatting Visible in Survey, Then Loads Correctly

01-23-2020 04:24 AM
by Anonymous User
Not applicable


I have a survey I've designed with Connect. I've used HTML tags to format my intro/disclaimer text. Whenever the survey loads (I've checked in IE and Chrome, and on different computers/users), the text appears with the HTML tags and un-formatted, and then blinks and the text is formatted. (See images)

It is distracting and not clean. I'd like to change this if at all possible. I've cleared my cache and this still happens. Any suggestions on fixes?


Survey link: 

Tags (2)
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2 Replies
Esri Esteemed Contributor

Hi Annina,

This is the expected behavior for the Survey123 webform, which first must load the survey data and then parse the HTML in it.  We are exploring ways to be able to pre-render the HTML in the future.

New Contributor III

Hi James,

Is there anything new to improve this behavior?

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