How do I get offline maps to download (android/samsung active tab)?
The map in my survey works/displays fine when connected to wifi, but I took my tablet to the field and although the location worked and tracked, there was no map that displayed. I assume this means I need to download a map for offline use. I've followed the ESRI directions to be able to download an offline map (Use offline basemaps—Survey123 for ArcGIS | Documentation 😞
Download a linked map package in the Survey123 field app
To download a shared map package, complete the following steps:
- Start the Survey123 field app and sign in with your ArcGIS organization account.
- Select the survey to which you associated a map package.
- Choose the menu and choose Offline Maps.
- Choose the map package from the list to download.
Once successfully downloaded, you'll see the map package in the list of basemaps on the location page of your survey.
These directions do not work, however, I'm simply met with a screen that says: "No Compatible Maps Found"
Survey123 supports two different map rendering modes: Basic and Standard.
- The Basic mode is active by default and it only supports tile packages in offline mode and tiled services in online mode.
- The Standard mode supports tile, vector tile and mobile map packages in offline mode and web maps in online mode.
In your case, it looks like you may have configured an offline map using either a vector tile or mobile map package format. You can enable Standard maps as shown in the animation below.
Please note that Standard Map types are currently a Beta feature. We are actively capturing feedback regarding stability, performance and usability around standard map types.
