Feature report “prepareFailed”

[MattCreaney]

I use Integromat to generate feature reports automatically. Scenario is tested and works fine. This weekend nothing will successfully generate feature reports. Instead I get the message “prepareFailed”. Same result in Survey123 when I try to generate manually. What’s the issue?

[MattCreaney]

Please could someone look into this issue? As yet I have not been able to generate any feature reports via Integromat or the Survey123 application. All templates and all records affected. Organisation hasn’t 6000 credits remaining.