Cannot create a new survey or use a template in Survey123

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02-10-2022 10:25 AM
AlexLausanne
New Contributor

Hi, I am trying to get started with Survey123 but am having issues creating a new survey in the web browser. Every time I click 'Blank Survey' it returns the error:

"Unable to create a new survey
Cannot read properties of undefined (reading 'replace')"
 
When I try to create a new survey from a template, the message "creating" pops up briefly before disappearing. No surveys or templates show up in my 'My Surveys'. I need to use the web browser at this time because I am not able to download software to the computer I am using this week. 
 
Thanks! 
1 Reply
AlexLausanne
New Contributor

It is working now - I didn't change anything so I'm not sure why - but I am happy!

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