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Blank Space below a Note Type Question in Survey123

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08-02-2017 10:23 AM
AliciaPerez
Esri Contributor

Hi there!

I'm using a Note type question in Survey Connect, the thing is that when I publish my survey and watch it in a web browser (chrome). I see a blank space below the note. Like if I have to fullfill something in that space. This blank space doesn't appear in the form preview from Survey Connect and should not appear in the web brower because i'ts a note. Any ideas on how I can make the blank space dissapear in the web browser?

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5 Replies
FranciscoAndrade1
Occasional Contributor

I am also experiencing the same issue when viewing the survey using Chrome and Internet Explorer. 

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JamesTedrick
Esri Esteemed Contributor

Hi Alicia, fandrade86‌,

This is a known issue on the webform; we're working on a fix and will try to correct that as soon as possible.  It stems from all visible 'questions', even notes, having some form of input (in notes, this is disabled).

FranciscoAndrade1
Occasional Contributor

Good morning JTedrick-esristaff‌,

I just wanted to follow up to see if you had an update regarding this issue.

JohnathanHasthorpe
Esri Regular Contributor

This will be resolved in the 2.4 release this week (19/9/17)

KarenClark1
New Contributor

I just installed the 2.4 update and republished. The memo blank has been resolved. Thank you!