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app crashes when submitting and does a partial submittal

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08-17-2023 11:02 AM
HeesooChung
New Contributor II

We are having an issue where the user submits their survey and the app crashes.  When they open the app again, they see their data in the outbox and are able to submit.  The initial submittal goes through but with no attachments.  So we end up with two versions of every record - one with attachments and one without.

Has anyone else dealt with this issue or similar and have suggestions for fixing it?

Thanks!

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