Android Device S123 not using mock locations from Trimble Mobile Manager

455
2
Jump to solution
10-25-2022 02:50 PM
NeilWinn
New Contributor

I have multiple users reporting what may be a bug with the way Survey123 uses mock locations on some devices.  NPS users are attempting to use Survey123 on a Samsung Tab Active2 (Android v.9) with mock locations being fed from Trimble Mobile Manager (TMM).  When having TMM set up properly, Survey123 will not view the high-accuracy data, but sticks with the devices standard position.  We have double-checked that the "Share locations with your regular applications" button is enabled.  As a control, we were able to use Field Maps and successfully get the TMM data.  Still not going to S123.

I have tested with a more modern device (Samsung S22 Ultra, Android v.12) and Survey123 works properly with TMM.  Multiple users of Survey123 with Samsung Tab Active2 tablets are experiencing the same issue.  This seems to be either isolated to the device or OS version.  

Devices are using: Trimble Mobile Manager v3.02.1339, Survey123 v3.15.159

0 Kudos
1 Solution

Accepted Solutions
by Anonymous User
Not applicable

Hi @NeilWinn,

Today we released the 3.16 version of Survey123 mobile app to the app stores. Can you please test with latest 3.16 version and let us know the results? This update included fixes for some position issues on Android devices we were aware of. We are also looking into some other additional Android Extras metadata issues, so just want to know if the current update resolves your issue or if it is related to these additional metadata issues?

What's new in Survey123—ArcGIS Survey123 | Documentation

Regards,

Phil.

View solution in original post

0 Kudos
2 Replies
by Anonymous User
Not applicable

Hi @NeilWinn,

Today we released the 3.16 version of Survey123 mobile app to the app stores. Can you please test with latest 3.16 version and let us know the results? This update included fixes for some position issues on Android devices we were aware of. We are also looking into some other additional Android Extras metadata issues, so just want to know if the current update resolves your issue or if it is related to these additional metadata issues?

What's new in Survey123—ArcGIS Survey123 | Documentation

Regards,

Phil.

0 Kudos
NeilWinn
New Contributor

That was pretty good timing.  At least one of our users with the issue has tested and it appears to be working after the update. Thanks a whole big bunch.

Neil

0 Kudos