Online Payment Integration Capability

[rsun_TQB]

Dear All,

I love Survey123, and we have built so many solutions and web forms using this technology. However, as an municipal worker, I found it is missing a functionality to allow it to be integrated with "online payment" solutions. Did any of you successfully integrate S123 with other online payment solutions?

I think Power Automate or other automations can follow up with the user for payment afterward, but it is still a separated pages or notifications. It bring more complexity to the end users and make UX less smooth. 

It will bring Survey123 to the next level of utilization! 🙂

Cheers!

Reno

[TaylorBlose7]

I agree with this thought. I'm actively searching for a way to integrate permit payments into our Survey123 application workflow, but am striking out. 

[GoWestGIS]

I would also welcome this added functionality.  I would like to be able to pull information from a submitted Survey123 response and pre-populate a Stripe check-out session.

[PhenixCItyGIS]

I agree this is a limitation with Survey 123's capabilities. While it is useful for some business units, it is not useful in allowing an option for accepting payments, thus causing our government to look at other options with a more user friendly interface to replace pdfs, enhance workflow capabilities, streamline the approval process, store data in a repository and include the capability to store the data in our enterprise system or export via api.  The key here is to become so user friendly, after we set it up, the end user has complete control to customize on their own. On a plus side, we've found a productive way to customize a python script to send email notifications, to notify the sender and receiver without having to use a third party provider or webhooks. It includes a customized email template.  Needs a few required fields on the front end and the back end hosted feature service to work.  We're testing the capability of a comma delimited option whereas the end user can pick which data from the form they want populated in the template.  Based on the success or failure of that, we will decide if this option is worth it or we'll use another source for business units needing payments.  These are our two biggest hurdles with adopting ArcGIS Survey 123 across the organization.