Survey123 XLS Form Conversion Service

10-18-2015 04:04 PM
Occasional Contributor III
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Hello Survey123 Users!

over the past two weeks we have had a series of issues in our XLS Form conversion service. We want to say thanks to all of you that shared with us error reports, which helped us identify the problem.

A new version of Survey123 Connect for ArcGIS has been made available. You can download it from  The latest build number is 1.1.19 and it will address the form conversion errors you observed.

The crux of the problem happen to be in some intermittent redirection issues in our servers. We have moved the conversion service now into the domain.  The 1.1.19 version of Connect now uses the service in the domain.   Alternatively, you can make the modifications in Connect yourself as explained here:

1. Open Survey123 Connect and select the 'Settings' icon


2. Change the URL from to


Again, changing the URL is not necessary if you download the latest version of Connect (1.1.19)

Thank you,

The Survey123 Team