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I work at an E-911 communications center. I work a little with the GIS system we use, I collect some data such as fire hydrants, landing zones, trail systems, things likes that but I don't get to mess with the really neat stuff. I know When a 911 center receives a 911 call from a cell phone or land line the number is sent to a processing company (Intrado is who we use) but after the information is pulled from the company's database how is that information sent back to the 911 center and populated on the map? I know there is
some type of database that is used along with the GIS system t generate the data an populate it on the map but I was just curious
of the process. I have searched and searched online but have not found any good information on the subject.
Just trying to lean a thing or two! Thanks!
I work at an E-911 communications center. I work a little with the GIS system we use, I collect some data such as fire hydrants, landing zones, trail systems, things likes that but I don't get to mess with the really neat stuff. I know When a 911 center receives a 911 call from a cell phone or land line the number is sent to a processing company (Intrado is who we use) but after the information is pulled from the company's database how is that information sent back to the 911 center and populated on the map? I know there is
some type of database that is used along with the GIS system t generate the data an populate it on the map but I was just curious
of the process. I have searched and searched online but have not found any good information on the subject.
Just trying to lean a thing or two! Thanks!
Christopher,
I know there is a standard provided by NENA that is used nation wide. I don't know why everyone follows that standard? It would make it a lot easier to share data between agencies, counties and even nationwide. I know we are sharing data with our surrounding counties and it helps a lot.
We recently switch to a new mapping software, that is largely based around ESRI geodatabases and MXD's, which makes customization a lot easier, without relying on vendor support. I assume you are a dispatcher at the moment? I'm glad that you start familiarizing yourself with ESRI technologies, since I see a lot of mapping vendors moving towards that.
Just to let you know, I am a GIS Analyst for 11 dispatch centers, so if you have any more questions feel free to ask!
Tim