Story Maps paragraph text "action" grayed out

[ZaaraKidwai]

I am trying to add action to my paragraph, but the action button is grayed out. At first I thought I don't have enough text for it to work, but then I tested it with copied text from a published story map, where it is working with the same amount of text. I don't understand how to fix it. Picture attached for reference.

[OwenGeo]

@ZaaraKidwai -- I'm not sure, but if you can answer the questions below that will help us troubleshoot.

• If you hover over the disabled button, do you see a message?
• Are you using ArcGIS StoryMaps on an ArcGIS Enterprise portal? If so, what version ?
• What type of media do you have in the media panel of that sidecar slide? It looks like it might be a web map or express map, but it's not clear from your screenshot.

[ZaaraKidwai]

@OwenGeo Answer to your questions:

• If I hover over it, it simply shows a red circle with a slash 🛑 like "DO NOT ...." Unfortunately cannot take a screenshot of that, since every time I try, my curser disappears from that position as snipping tool activates.
• Yes, working on my organization's portal version ArcGIS 11.3. 
• So the one in the screenshot, is an image of a map. I realized that this button only works for maps, but then I was trying to replicate this storymap https://storymaps.arcgis.com/stories/c633976de1d1492c86c99dcb6473cf13 Under "Significant species" you will see the author has used the action to relate with images and videos. I am absolutely ucertain as to how that was done, since I can only work with maps with that action button in paragraphs. So is that because my version is older and cannot support the button for images?

Thanks.

[OwenGeo · Accepted solution]

@ZaaraKidwai -- At Enterprise 11.3, only button-style actions support changing the media type. You can create one of those from the green (+) button. The link style actions (created from highlighted text) only support updating a map that has already been placed into the media panel.

The documentation does mention button-style actions are supported in 11.3 (What's new in ArcGIS StoryMaps on ArcGIS Enterprise—ArcGIS StoryMaps | Documentation), but I can see how this is not completely clear. In one of our upcoming release cycles we will update our documentation to more clearly call out this detail.

[ZaaraKidwai]

@OwenGeo So the link of storymap that I sent in my previous comment, did they use a newer version? Because I don't understand how they did it, if that is not possible yet. Please check, they added media with link style action in this document including photo and video  https://storymaps.arcgis.com/stories/c633976de1d1492c86c99dcb6473cf13 Under "Significant species" section.

[OwenGeo]

@ZaaraKidwai - That story is hosted on ArcGIS Online. You can tell because the URL is "arcgis.com."

The ArcGIS Online version of ArcGIS StoryMaps always has the latest capabilities. If you are running ArcGIS StoryMaps on a version of ArcGIS Enterprise, you may or may not have capabilities that you see in the ArcGIS Online version.