Mailto links

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10-14-2019 11:53 AM
PatrickJankanish
New Contributor II

Will we be given the option to create mailto links in ArcGIS StoryMaps?

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OwenGeo
Esri Notable Contributor

Link protocols mailto: and tel: are now supported as of the most recent release of ArcGIS StoryMaps.

Owen Evans
Lead Product Engineer | StoryMaps

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OwenGeo
Esri Notable Contributor

Link protocols mailto: and tel: are now supported as of the most recent release of ArcGIS StoryMaps.

Owen Evans
Lead Product Engineer | StoryMaps
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ahagopian_coj
New Contributor III

Hello!  I am attempting to do this in the new Story Maps but I can't get it to work. It just opens the story map again in a new tab.  When I inspect the button the mailto: is missing.  How do I add and get story maps to keep the mailto: when I edit the button?  It only allows me to enter in text when I click on the pencil.  I have tried just enter in the mailto: and entering in the href syntax but neither sticks.  Below is what I tried. I have changed the target email address to a test one just for this post.

First attempt: mailto:pickles@testemail.com

2nd attempt: <a href="mailto:pickles@testemail.com" target="_blank" rel="noreferrer noopener" class="jsx-1882328597 button-viewer jsx-2753964512">Try it!</a>

3rd attempt: <a href="mailto:pickles@testemail.com?subject=Feedback" target="_blank" rel="noreferrer noopener" class="jsx-1882328597 button-viewer jsx-2753964512">Click here to email your feedback</a>

 

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ahagopian_coj
New Contributor III

I can't get this to work. Is there an article or blog that has a step by step instructions?  I entered in the mailto:someone@testemail.com and all it does is open another copy of the story map in a new tab.

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OwenGeo
Esri Notable Contributor

Hi @ahagopian_coj - I'm sorry this is not working for you. From your description, it sounds like you aren't actually saving the link. Are you hitting ENTER after entering the last character?

Owen Evans
Lead Product Engineer | StoryMaps
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TPB_COGGIS_Team
New Contributor III

I cannot use the mailto: in the credits section as in previous version of Story Map, like the Cascade template. Will this be updated in the future? I am not a fan of things previously supported being taken away.

Right now it automatically adds the https:// so my mailto: code does not work. I would like to have this info in the credit as part of the overall story info-- I am not terribly interested in using a button a separate text line but I guess I will have to if this cannot be achieved. 

thx

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OwenGeo
Esri Notable Contributor

This is supported in ArcGIS StoryMaps, but a known bug that was introduced recently is preventing it from working as expected. Please see this thread for more information.

Adding mailto: to the Content/ Attribution area - Esri Community

Owen Evans
Lead Product Engineer | StoryMaps
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