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Issue with Credits Section

12-08-2020 09:18 AM
New Contributor

One of the StoryMaps I have created isn't allowing the full credit section at the bottom of the map to populate, it is only displaying "add a credit heading (optional)" but not the section to input the content attribution. I have tried turning the credit tab in the design section on and off and then refreshing the page but this hasn't resolved the issue. I have also tried do this fix and then logging out and in to my account but hasn't rectified the issue. All the other StoryMaps I've created do not have is issue. How do I fix this?


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Esri Notable Contributor

Hello @IvieOrobaton -- I apologize that you are seeing something unexpected with the credits section in your story. We haven't heard any other reports of this, so I'd recommend that you please contact Esri Support so they can help troubleshoot this specific issue.

Owen Evans
Lead Product Engineer | StoryMaps
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