Custom Theme isn't honored in published Story Map

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10-25-2021 02:59 AM
pat_algura
New Contributor III

I created a custom theme for my Story Map, and it is applied and showing on my edit session. However, once it's published, the custom theme doesn't take effect. Not sure if there's any other settings that's required...

palgura_j_1-1635155937325.png

 

Thanks,

Patricia

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12 Replies
OwenGeo
Esri Notable Contributor

@pat_algura -- I'm sorry, but I'm not sure why it's not behaving as expected for you either. 😕

If you've verified that your story is using the correct theme, that theme has been published from the theme builder, that there are no unpublished changes in your story or your theme, and the theme and story are shared to the same level, then I'd recommend that you contact Esri Technical Support so they can help you troubleshoot further.

Owen Evans
Lead Product Engineer | StoryMaps
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hhicksciviresources
New Contributor

Was there ever a solution to this? I have the same issue. 

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OwenGeo
Esri Notable Contributor

@hhicksciviresources -- If you are using ArcGIS Enterprise 10.9, then yes this was resolved (see the previous page in this thread). This was a known issue that was resolved in 10.9.1.

Owen Evans
Lead Product Engineer | StoryMaps
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