Select to view content in your preferred language

StoryMap or Collection Customer Feedback Popup

278
0
06-11-2024 10:11 AM
Teresa_Blader
Frequent Contributor

Getting feedback on a StoryMap or Collection is really useful. The feedback surveys we create can often go unnoticed as they are often linked somewhere within the StoryMap or Collection.

I'm proposing a timed window popup on the Collection or StoryMap that prompts a user for feedback after a certain amount of time. This could be linked to Survey123 and prompt to redirect or not, but it would be to ask a few questions like "is this useful" "is this easy to read" etc. 

This concept is pretty ubiquitous across websites - and Esri uses it within the Esri Community or blogs I think where it prompts for feedback "now" or "later" so just taking that concept and opening it up to applications like StoryMaps. Honestly... could apply to all ArcGIS Applications.

This would something available in the settings to enable, like Navigation, Credits, and "Feedback"