How do I create a new category in Citizen Problem Reporter?

[LindsayKing1]

We are working on standing up the Citizen Problem Reporter solution that we used the Solutions Deployment Tool in Pro to deploy (we deployed it before the June 2020 release).  I now have in my AGOL content the "CitizenProblems" source hosted feature layer as well as multiple views created off of that feature layer (e.g. "CitizenProblems_trash").

I can see that these views are based on the values in the Category field, such as Category = 'Trash', but how is this Category field populated? I don't see the category field exposed in the Reporter app, so it's not clear to me how these values are being populated correctly.

Essentially, I'm wondering how would I go about creating a new category and a new hosted view for that category.  Any help is appreciated.

Thanks,

Lindsay

Chris Fox‌

[ChrisFox]

Hi Lindsay,

The editing feature template of the view is used to set the value of the category when new reports are submitted.The pdf below describes the steps to add a new problem category to the app including, creating a view and defining the feature template for the view.

https://www.esri.com/content/dam/esrisites/en-us/media/pdf/learn-arcgis/configuring-citizen-problem-...