Citizen Problem Reporter Deployment Lists.

[MlKlatsky]

I have recently deleted a version 1.0 deployment of Citizen Problem Reporter Solution. Afterward, I re-deployed it but the drop downs for Request Category and Request Type are empty. The domains for each field are blank. 

Does anyone have a list that I can import that has all the standard types?  Is this a known bug or was the pre-populated domain list removed in version 3.0?

[ChrisFox]

We document how to import and modify the request categories and types in the documentation link below for version 3.0 of the solution:

https://doc.arcgis.com/en/arcgis-solutions/latest/reference/configure-citizen-problem-reporter.htm#E...

[MlKlatsky]

Thanks for the link to this documentation. 

my case is a little different, I am already aware on how to modify the domain lists, but in previous versions, this solution came with 50–100 issues already set up out of the box, I don’t really want to start creating entire lists I’d rather have the entire pre-configured set, and then delete the ones that I don’t use

does this solution no longer come pre-populated?

[ChrisFox]

No it does not come preconfigured with request categories and types. In addition, it is not just controlled by domains. We are actually using contingent values in the feature layer. Contingent values are what give you the behavior where if you select a specific request category it limits what the valid values are for the request types.

It is not currently possible to populate contingent values through the UI, however we provide a python notebook that can be run to update the contingent values on the layer. In addition, we provide a CSV file that can be downloaded and modified to include the desired combinations of categories and types. The notebook reads from this CSV to update the layer. The CSV is preconfigured with a base set of categories and types.

I would recommend you follow the documentation to download the CSV and review the categories and types. Make any desired changes, save and upload it back to the item. Then you can run the notebook to apply the contingent values to the layer.

[MlKlatsky]

in the version that I just deployed, the notebook is completely empty in terms of categories and types

[ChrisFox]

The categories and types are in the CSV. The notebook reads from the CSV and updates the feature layer. If you run the notebook as is, when it completes the layer will updated and you can see this in the Reporter app. I would really encourage you to run through the help steps, there are only a few and will get you up and running quickly.