Unable to see projects in Quick Capture

[vijaybadugu]

I have been hearing from the users , They unable to see the projects with Wi-Fi and some times cellular data connectivity for download . Is there issue with it ?

[JohnathanHasthorpe]

Hi @vijaybadugu 

Can you confirm some information for us?

- Is it that the download gallery is not showing any projects for download?

- What devices and operating systems are affected?

- Are you using ArcGIS Online or ArcGIS Enterprise?

- Are the devices using a VPN to connect to the internet?

We are happy to troubleshoot this further if you like. Please email quickcapture@esri.com.

Many thanks

John