We are using ArcGIS Portal 10.9.1 to handle software licensing for ArcGIS Pro 2.9.5. I am the GIS Administrator and was the one who set up the Enterprise licensing .json file and all. Anyone on our intranet that is authorized to use Pro can do so when they're hard-wired to the intranet. However, these same users cannot log in to Pro when roaming for events like conferences and consulting, etc. We get the error:
"ArcGIS Pro failed to connect to the License Manager for your Licensing Portal.
"Please contact your organization's License Administrator to ensure that your ArcGIS License Manager is running and accessible."
Well, I'm the License Administrator and don't know what I did wrong. The server where the License Manager is running is behind our firewall while Portal is exposed to the Internet. I presumed that since the machine where Portal is installed could see the server where License Manager is installed, that we'd be good. Portal should authenticate and authorize users. But am I to understand that machines running ArcGIS Pro also need to be able to see the License Manager server? Do I need to expose that server to the Internet?
