User cannot see a directory in Catalog but it is visible in windows explorer

[GerryGabrisch]

I have a coworker with a folder in a network drive.  I can see this folder in Windows Explorer.  Other coworkers can see and connect to the folder with an ArcGIS Pro v3.3 Catalog window and the pane. 

My one coworker cannot make a connection to this folder but they can see the folder in Windows Explorer.  They can also see the other folders in the drive with the elusive directory.

I am aware of the refresh directory trick (and the F5 shortcut).  This does not work.

Why is this one folder not visible (and unable to make a folder connection to) for only one individual.  My coworker has tried restarting their computer and then F5 refresh as well.

Any help is appreciated

[BarryNorthey]

This seems to come up from time to time and there was a suggestion that it might have to do with Hidden files; don't know. Try dragging and dropping the (visible) target folder from File Explorer onto Folders in the Catalog pane.

[GerryGabrisch]

Ugh, this problem has gotten worse. I am now having the same problem with an APRX.  This APRX is in a different directory and with a different user than the one described in the original post.

I have exposed (and deleted) the hidden files in the offending aprx directory.  That seemed to make no difference on the visibility of the aprx in that directory. 

[PeterHodkinson]

Hi @GerryGabrisch did you manage to resolve this issue?

If not, I wonder whether right-clicking Folders > Add Folder Connection then pasting the full address of the desired folder (copied from Windows Explorer) into the Add Folder Connection window would work?