Unexpected Panning in ArcGIS Pro

03-10-2021 11:38 AM
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New Contributor III

Hi team,

one of my colleagues have been having an issue, their map is panning to a different place when they click back into Pro from a different application like firefox or OneNote.

Has anyone else been experiencing this or know how to fix this?


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4 Replies
MVP Frequent Contributor

YES. My colleagues and I see this issue frequently, most often when using the hotkey Ctrl + Win + Left/Right to move from one desktop to another, but certainly at other times.

While I have not been able to figure out why it's happening, if you just press whichever arrow key the map is panning to, it will stop. Since the panning was a single continuous movement, hitting Previous Extent should bring you right back.

I'll certainly be interested to see if anyone can come up with a permanent solution to this.

- Josh Carlson
Kendall County GIS
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New Contributor

Similar issue and I unplugged my wireless mouse USB  and plugged back in.   It fixed the problem.   Hope its an easy fix.

New Contributor III

Will try this and see if it works, thanks heaps

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MVP Esteemed Contributor

project backstage... navigation... is "panning gestures" toggled on or off?

... sort of retired...
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