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Redraw problem with ArcGIS Pro 3.3.0

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06-05-2024 08:57 AM
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RiaanBotes
New Contributor

ArcGIS Pro is causing a conflict with Windows 11 (X 64).

I have made sure all software is updated.

This problem started after I updated with the ArcGIS Pro update.

If I turn on/off a layer in the Contents window it takes ages (10-15 min) for Arc to respond.

What am I missing or have not thought of?

Riaan

1 Reply
JeremyWright
Esri Regular Contributor

@RiaanBotes this sounds like you might be experiencing an issue with hardware acceleration.

Do the following as a troubleshooting step:

1.  open the shortcuts menu (press F12 to bring it up)

2. under "global" check the box for "Drawing Performance Overlay" (This enables this shortcut, which is by default disabled)

3.  with your map view active and focused, press shift-E.  This will bring up the performance overlay.

4.  Post a screenshot.  Does it say "DX11" or "WARP" at the beginning?

 

as a preemptive step, you can also try running the system requirements evaluator at https://links.esri.com/run-arcgis-pro-33x - this report should let you know if your machine meets the minimum or recommended requirements for Pro 3.3.