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Purchase Issue

408
2
04-04-2023 10:05 AM
MariyamZimamAthif
New Contributor

Hi, I'm a student trying to purchase ArcGIS Pro for the first time. I added ArcGIS Desktop for Student Use Term License Subscription to my cart, input my personal details and clicked check out. I am now on the check out page but I am stuck on part 1, Order Information. There is no button to click continue and I've tried a few times on different devices as well. What am I doing wrong? Is this because I have a public esri account? I hope someone here can help me soon! 

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2 Replies
srehman13
New Contributor

right below the order information should be payment info and then under that the 'review order' button. Is there a problem scrolling down on the checkout page? 

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Robert_LeClair
Esri Notable Contributor

If the purchase workflow does not work, then you can start a chat session with an Esri representative at Contact Us | Esri Office Addresses & Phone Numbers to assist you with your purchase.

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