Problem with license manager

[GrazianoMazzapicchio]

Dear GeoNet,

I just registered to Esri.com for a trial version of ArcGIS Pro for desktop.

When I open the software, it advert me that I don't have assigned a license.

It also advert me that this assignation can be made by using the license manager in my esri.com profile.

The problem is that I don't have the license manager in my esri.com profile.

So I cannot actived a license for arcgis.

Can you help me, please?

Thank you a lot,

Graziano

https://community.esri.com/groups/technical-support?sr=search&searchId=0f2dd6e5-225e-42ab-b039-ae8bb...‌

[JayantaPoddar]

Well. This is the third instance I am seeing this issue.

I feel it could be a bug. And I have seen all the three instances of the same issue in ArcGIS Online which have configured in non-English profile.

I don't see the problem occurring in the Profiles that are configured in English at least.

Could you please log a case with Esri Customer Services?

[JayantaPoddar]

I take my words back.

Issue also persists with English Language also. Just checked after creating a new Trial Account.

Maybe the Customer Services will be able to answer "Where did the Manage Licenses option go"?

ArcGIS Online‌

[DorianaClementi]

ok. the only solution is wait the reply of customer services to have an answer.

[JayantaPoddar]

Kelly Gerrow‌. Do you have any idea on this issue? Did something (relevant to licensing) change after the June, 2017 update?

[GrazianoMazzapicchio]

Thank you Jayanta.

By you, if I can try to configure my profile on English website of esri.com, I can solve my problem?

P.S. I log a case both to Italian and English Esri customer services.