Pro (2.9.2) crashes when opening the symbology tab.

Alfred_Baldenweck · ‎10-04-2022

Hi all.

This morning, I'm trying to edit some symbology. However, every time I open the Symbology gallery, the program crashes immediately.

I had some symbols from the ArcMap Environmental Style. I think that may be the problem, although it crashes when editing symbology from the base style, and it crashes after I removed the Environmental Style.

I did not have this problem yesterday; I opened and closed the program multiple times yesterday and changed the symbology a bunch.

Any ideas of why this is happening and how to fix it?

LindaWilliams1 · ‎10-04-2022

There's another recent thread regarding this issue that might be helpful: https://community.esri.com/t5/arcgis-pro-questions/pro-2-9-2-crashing-when-clicking-on-a-symbol-or/t.... Hopefully the solutions offered in this thread will help you resolve your issue (other than upgrading to 3.0).

View solution in original post

Alfred_Baldenweck · ‎10-04-2022

Update: This is happening on all projects, not just the one I'd been working on.

HeatherFox1 · ‎10-04-2022

Mine has been doing this too (version 2.8). I sent an error report and the feedback I got was to upgrade to 3.0. I haven't done that yet, so don't know if it's a fix or not.

LindaWilliams1 · ‎10-04-2022

There's another recent thread regarding this issue that might be helpful: https://community.esri.com/t5/arcgis-pro-questions/pro-2-9-2-crashing-when-clicking-on-a-symbol-or/t.... Hopefully the solutions offered in this thread will help you resolve your issue (other than upgrading to 3.0).