PDF Attachments not showing

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03-24-2021 09:47 AM
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MaryJoWatson
New Contributor

I am fairly new to ArcGIS Pro but have had success with attachments in arcmap. I setup my attachments, basically the same way as in arcmap, using the attachment tools. For the life of me, I cannot get the pdf attachment to show up in ArcGIS Pro. I click on the feature with the identify tool, but the attachment does not show. I have the pop-up configured to show the attachment! Am I missing something? 

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9 Replies
Robert_LeClair
Esri Notable Contributor

Mary - are you using this workflow listed here - please advise.

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MaryJoWatson
New Contributor
Yes, I am using that workflow. It works for jpg but not pdf.
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Robert_LeClair
Esri Notable Contributor

Okay so we know attachments are working.  Silly question but do you have Adobe Reader installed on your computer?

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MaryJoWatson
New Contributor
Yes, definitely. I can open the pdf that I want to use as an attachment. 😊
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Robert_LeClair
Esri Notable Contributor

Okay - sorry - had to ask!  🙂  So I enabled attachments on a Point Feature class, clicked the Edit tab, added a *.pdf to the selected point, saved my edit.  Then to test, selected the same point, went to the Edit Tab and clicked Attributes in the Selection Group.  This opened the Attribute Pane.  Clicked Attachments and saw my *.pdf.  Double clicked the *.pdf and it opened in Adobe Reader.  I'm using ArcGIS Pro. 2.7.2.
attachments.PNG

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AnasAlkhrissat
New Contributor II

whiteout edit tab, can the user see the pdf and open ?

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RobertHolliday
New Contributor III

Good Morning,

Did you ever figure this out? 

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ToddHelt
New Contributor III

Hi, did you ever figure this out? I am experiencing same issue. Thanks in advance for any additional information.

Todd

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StaceyMcDaniel
New Contributor II

I came across this older post when I was questing the same thing in ArcGIS Pro for accessing attachments that weren't image files and found this today.  Hope it helps.

https://pro.arcgis.com/en/pro-app/latest/help/mapping/navigation/configure-pop-ups.htm#:~:text=For%2....

 

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