Network-access to geodatabase very slow

[FriederDaeublin]

Netzwork-access to geodatabase very slow

I need ideas as to why the network connection to the GDB is very slow. Sometimes i feel, I am more waiting than working.

We use a WindowsServer 2020 in the office for data storage. I access it with a laptop in the LAN. The system requirements of the laptop fulfil the requirements of ArcGISPro 3.4. The following problems only occur in the network. As soon as I have the data locally, the system is very performant.
- Access to GDB is slow, the loading symbol constantly appears when you click
- Creating a feature class sometimes takes 60 seconds
- right-clicking on ‘properties’ takes 20 seconds until a result appears
- All accesses to the GDB take a very long time
- The message ‘no feedback’ appears regularly
- All these things also appear in the ArcMap

- it happens only with the GDB. Editing shapes is no problem

Outside the network, our system is completely fine. When I copy data packets in Windows Explorer between laptop and server, I always get 100 Mbps. So it must be some kind of communication between ArcGISPro/ArcMAP and our server and it affects all GIS users in the office

I have already tried the following without success:
- deleted all Folder Connections in the project
- tried from another user profile
- tried from another network connection and network cable
- tried empty GDB
- tried a compressed database
- I also know the extensive workaround with various solutions that can be found here in the forum. Unfortunately it does not help me

I'm afraid there is a problem somewhere in the communication between ESRI products and the data storage on the server. Does anyone know the problem? I don't even know what to tell our IT and where they should perhaps check?

[RhettZufelt]

Since you said a laptop, any chance you are connecting with VPN enabled?  If so, you might try to connect without it and see if it helps.

My experience with ArcGIS enterprise data is that it does not play well with VPN.  (or at least, plays very slowly).

R_

[FriederDaeublin]

Hi Rhett,
this is something, that i can ask my IT-guy. Actually I am not connetcted via VPN because I am sitting just one floor away from our server. But I know, that there is a VPN-tunnel installed on my machine, which i can switch on or off (which I do in homeoffice). But disabeling the possibility of VPN connections in gereral for my profile is worth a try.

[Debert]

Due to performance issues, I'm actually in the process of remapping everything from our network drive to my local drive. After reading your post, this is what stuck out to me... Might be worth looking into more.

[SusanneKlassen1]

Did you talk to anyone at ESRI about this issue?  I am have been having the exact same issue since using File Geodatabases.  We have been using OneDrive as a temporary solution but need to find something better.

[FriederDaeublin]

Hi Susanne,
i talked and wrote tons of words with ESRI about this topic. 
I sent them some reports from the ArcGISMonitor as well but i never got an satisfying answer - as long working on a local drive works fine & quick. And thats true - working local is doing ridiculously quick! But thats unforntunately no a solution to me. 
I hoped for some advice from ESRIs experience because teh forums are full of usere suffering from that problem. 
In my case we shortend the problem to an acceptable status by separating the File Sever completely from all the other Network-Administrative processes physically. Up to this point, that was all running on the same physical machine. 

By separating the data server from all the other processes, the ArcGISPro works quite well - but far away from the speed it does when working local. 
This must be a problem with the permanant wirting inside the GDB - because working with shapefiles is quick - regardless where the shapes are located.
I whished, ESRI would have an answer to this.