Jupyter Notebook and/or ArcGIS Pro Notebook crashed

[DineshShrestha2]

I encountered an issue where both Jupyter Notebook and ArcGIS Pro Notebook crashed after I attempted to install some packages in Jupyter Notebook. Subsequently, neither notebook application would open in any browser. In an attempt to resolve the issue, I uninstalled ArcGIS Pro 3.1 and installed version 3.2, but the problem persists. Any suggestions or assistance would be greatly appreciated.

Thank you.

[GeeteshSingh07]

@DineshShrestha2, if you have any other (3rd party) python installation including spyder, anaconda etc., uninstall it.

try out the following steps-

• Close ArcGIS Pro
• Rename the following 'conda' folders to 'conda_old' -
• C:/users/<username>/appdata>Local>conda
• C:/users/<username>/appdata>Local>Esri/conda
• Open ArcGIS Pro >> Package Manager >> Ensure default python environment is set. 

[GeeteshSingh07]

Also, does the issue happen with only existing notebooks or new notebooks as well?

@DineshShrestha2 

[DineshShrestha2]

I do not have Spyder or anaconda etc. 

I followed the instructions--still same issue.