Thanks for the reply, Joe. Unfortunately those functions don't do what I need to be done, at least not as they are written/documented in the help file. I actually played around with that prior to my post (should've mentioned that in my original post.)
Although using the Left function would give me the characters to the left of the string, which is what I need, there is no consistent length to the office names.
Python deals with this type of situation by allowing you to use negative numbers so using something like
L = "New Orleans, LA"
L[:-3]
gives you "New Orleans" when the string in the field is "New Orleans, LA". I tried using the same logic with Arcade
Right('New Orleans, LA', -3)
But that does not work and the labels don't actually render.