We are trying to set up a PM App for Public Works, using ArcGIS Pro instead of a third-party PM Software. Has anyone done this before or know of a good place to start? We have captured inventory data of all city owned assets, but we are not sure about the best way to assign tasks on assets to specific workers. Any advice would be great. We use Survey123 and Field Maps for collection, but or Public Works staff do not have any license for ESRI.
We use a combination of the ArcGIS WorkForce solution (and associated app) and ArcGIS QuickCapture app. We have 10 tablets with 10 Mobile Worker field licenses. The Dispatchers can assign tasks, everything ranging from fixing potholes to repairing streetlights, to DigSafe requests...all the stuff PW does. By an internal convention, certain tablets get loaded with certain work. For instance Mobile4 only gets loaded with pothole, washouts and other road repair work. Mobile 6 gets pavement marking work. Mobile 7 gets catchbasin/manhole/culvert work.
We use the QuickCapture app for crews to "discover" work when they are out and about. QC tags things with the same work categories. I wrote a Notebook script (available in another post I made if you want it) that auto-converts the QuickCapture points to WorkForce assignments behind the scenes, including porting over the picture they took.
So far everything seems to be working pretty great. Hope this may give you some ideas.